My design philosophy lies in making complex systems feel understandable, trustworthy, and human. I believe in the power of small decisions – language, motion, depth – toshape the experience of a product.
My research focuses on bringing human values into the loop of HCI and decision-making. I explore how interfaces can surface values, support judgment, and balanceautomation with meaningful human oversight.
Roleplay Simulator • 2026
Gamified simulations for contact centre training.A Duolingo for the contact centre. Automating and gamifying agent training through roleplay simulations.
Live Assist • 2025
AI for human judgment under pressure and real-time decisions.Designing AI that supports human judgment under pressure, helping users make confident decisions in real time.
Workflow Pilot • 2026
One unified surface that stitches external workspaces.A Chrome extension that connects Slack, Gmail, and Calendar into one unified workflow surface.
Human Values in the Loop • 2026
Incorporating human values into algorithmic carpool matching.
Human Values in the Loop • 2026
Exploring how machine learning can elicit human values.
Transit Information Design
AODA-compliant transit maps and signage. Improving accessibility for 2.97 million annual rides.
3D Indoor Mapping ↗
Interactive maps for malls, airports, offices. Reimagining indoor navigation in complex spaces.
Educrate Platform Onboarding ↗
The entry point for a learning platform — reducing friction for better matches between educators and students.